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汇丰银行招聘(青岛)Teller Qingdao Hongkong Garden Sub-branch

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　　职位描述：

　　Description

　　Retail Banking and Wealth Management (RBWM)

　　Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

　　We are currently seeking an experienced professional to join our team.

　　In this role, you will:

　　•To file the department related documents in a systematic order

　　•To assist the executive to update Business Recovery Plan and other paper works

　　•To handle incoming and outgoing correspondences and the document transfer between RBWM and other departments, send out facsimiles and distribute incoming ones in order.

　　•To attend to the incoming telephone calls to customers’ satisfaction

　　•To prepare the buy-smart order for RBWM, take charge of what received and deliver to related person.

　　•To prepare daily and monthly reports for supervisor’s checking, and forward to related department.

　　•To have a strong sense and skills to proactively refer potential customers to Customer Relationship Officer or Manager to support promotion strategies.

　　•Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

　　• To back up greeter / teller role during the staff's absence.

　　Qualifications

　　To be successful in the role, you should meet the following requirements:

　　• Bachelor degree holder (recognized by the state)

　　•Good communication skills with internal/external customers

　　•Self disciplined, motivated and well-organized;

　　• Highly responsibility in working in charge

　　• Result-driven and able to work under pressure

　　• Customer-centric service mindset

　　•Acceptable verbal and writing English

　　You’ll achieve more at HSBC.

　　www.hsbc.com.cn/careers

　　HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCHXI

　　Issued by HSBC Bank (China) Company Limited

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